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Read onlyHello. our account was deactivated on 11 april 2024 and funds were hold. upon enquiry with multiple teams on emails, we waited for 60 days. now today on 21 june 2024 we had our interview call done for identity verification. we received email after the interview as mentioned below. i would like to know when the funds will be released as the person only verified my passport and ask few basic questions only. it went smooth. and what enforced team they talking about? as my account deactivated due to recent VAT issue. i will resolve it with the team once the funds will be released as per amazon withhold policy.
@Julia_Amzn@Simon_Amazon@Sarah_Amzn@Seller_yk3kzHpjMMa4B your help will be appreciated if you could get this sorted asap and get my funds released please.
Hello @Seller_6HfoDANOeFgjn
This is Sarah with Amazon.
I see that you have created a new thread regarding this topic.
I will be closing this thread as a duplicate of identity video call interview update
Kind regards,
Sarah.