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Featured Offer eligible says no
Can one of the Amazon moderators review my case for not being eligible for the "Feature Offer" (Buy Box)
Here is my case ID: ID 15189377581
I've checked my Performance and policy compliance and they are all within acceptable ranges.
I am a new seller and I am the only seller for my product, but still says Featured Offer eligible "NO"
I'm using the "Featured Offer eligible" column on the "Manage Inventory" page to determine if I'm eligible or not.
Order Defect Rate: 0% / N/A
Account Health Rating: 200
Late Shipment Rate: 0% / N/A
Pre-fulfillment rate: 0% / N/A
Valid Tracking Rate: 0% / N/A
Really all of my current inventory should be eligible.Can you please review and fix this issue?
ANY AMAZONS EMPLOYEE or @Rose_Amazon PLEASE
13 replies
Cooper_Amazon
Good Evening @Seller_TyIcMSx6IsCtU,
Thank you for reaching out to us on the Seller Forums. In general we are not able to provide any details regarding the Featured Offer, however I have requested a review of your Featured Offer Eligibility for the ASINs flagged on case ID 15189377581. I won't be able to provide the specifics results of the investigation but I will indicate when the review is complete. Hope you have a wonderful rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Hello @Seller_TyIcMSx6IsCtU,
I wanted to follow up with you to let you know, at this time your Featured Offer Eligibility review is complete. While I cannot provide specific updates, any changes to your offers can be seen on your Manage Inventory page in Seller Central.
Thank you for your understanding and have a great day!
Cheers, Cooper_Amazon
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