Amazon communicating to me via my personal buyer account
I have had the following problem for several years. I have phoned Amazon and opened cases but it is always dismissed. Amazon sends all its seller central associated important emails to me into my personal Amazon buying account Amazon.co.uk account. I have checked all my settings in seller central and nothing will change this. There are no messages in my Amazon seller central account from Amazon when clicking on the envelope button top right. Only customer emails are entering my account. All my. Amazon sold item emails are entering my personal buying account too. It is really frustrating. I cannot see any phone number to ring Amazon about this either,
0 replies
Seller_ExkX6IN03C3IM
This is normal, the messages inbox is only for communication with buyers/customers.
All (performance) notifications Amazon sends can be found at https://sellercentral.amazon.co.uk/performance/notifications
Confirmation of orders and other communication will be sent to the e-mail address on file and can be changed under notification settings - https://sellercentral.amazon.co.uk/notifications/preferences/ref=xx_notifpref_dnav_xx
Seller_DROodOAYHftnc
Do you not have a different email address for your seller account, which you registered when first signing up ?
Seller_vCw4KrJBcDcIJ
Yes, I am receiving the Amazon sold emails and notification, verification emails direct to my email address entered on seller central… But I am receiving copies of all these emails into my personal Amazon.co.Uk buying account. Today I received an email from Amazon seller central saying the following into my personal Amazon.co.uk account that does not appear in performance notification email section of my seller central. It is not a scam. “Important: You will not be able to disburse to unverified [disbursement accounts or deposit methods] from today”. My bank details are listed as verified on my seller central. The email is genuine,
