Lost Featured Offer Eligibility a Few Months Ago and Still Haven't Gotten it Back

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Seller_aFrY4RBD5rhAu

Lost Featured Offer Eligibility a Few Months Ago and Still Haven't Gotten it Back

I lost featured offer eligibility a few months ago because I didn't have enough product in my inventory. I have tried for months to get it back. I have great customer service, never have any claims, my products are authentic and yet Amazon still won't give it back to me. It is severly affecting my sales. I have many more products in my inventory now so I need help getting featured offer eligibility back. I have contacted Seller Support more times than I can count and they never provide any assistance. One time I was able to contact them and they filed an appeal and I got it back, but ever since then they haven't helped me. I'm not sure what else to do. I sell on the Amazon Renewed Program. Please someone help me!!

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Michelle_Amazon

Hello @Seller_aFrY4RBD5rhAu,

Michelle at Amazon here. Thanks for reaching out with your concerns with your Featured Offer Eligibility. As requested, I have initiated an internal review of your eligibility, but as these investigations are confidential, so I won't be able to provide you with specific information on the results. Please note I will indicate when the review is complete.

Thank you for your understanding!

Michelle

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