Hello Fellow Sellers,

I’m looking for advice regarding a challenge I’m facing with a newly created product listing on Amazon.co.uk. The product has been flagged and restricted under Amazon's policy prohibiting the sale of Pharmacy (P) medicines.

However, the product in question is a General Sales List (GSL) medicine that is already being sold on Amazon by other sellers. It meets all required packaging and labeling standards. As part of my appeal, I’ve already submitted:

A copy of the product leaflet included in the packaging.

Detailed product specifications to confirm its compliance.

Links to NHS website etc.

Despite this, my appeal was rejected on 3 diffrent occasions, and I’m not sure what steps to take next.

Has anyone dealt with similar issues for newly created listings?

Does anyone know how i can escalte this?