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Managing Multiple Amazon Accounts: Simplify Access and Compliance
Dear Fellow Amazoners,
I have a technical query regarding user permissions and would appreciate some clarification on the matter.
Currently, I maintain two separate Amazon accounts, each associated with a distinct email address. These accounts operate independently and are dedicated to managing two different brands. It's worth noting that Amazon granted permission for me to open additional accounts for my needs.
Recently, a friend of mine started his Amazon business journey and is seeking my assistance. He intends to grant me permission, via the user permission section, to access his account so that I can support him in his Amazon endeavors.
Here are my questions:
1. Can I provide him with a new email address, unassociated with any of my existing accounts, for him to add me as a secondary user? Is this practice in line with Amazon's Terms of Service?
2. Since managing the logins for these three Amazon accounts can be challenging, can I also grant user permission from my two accounts to this new email address, enabling me to seamlessly switch between all three accounts? This setup would significantly simplify management, especially as I consider starting a small agency to oversee various Amazon accounts.
My question is whether this practice could potentially lead to any issues or violations of Amazon's policies. As Amazon is aware of the existence of both my accounts, I assume facilitating access for a third email address shouldn't pose any significant concerns. However, I wanted to seek confirmation to ensure compliance with Amazon's guidelines.
I would greatly appreciate your guidance on this matter. Thank you for your attention and assistance.
Best regards,
Max
1 reply
Stevie_Amazon
Hi there @Seller_oyK4KaILGUaG7,
Thank you for utilizing the Seller Forums!
I have a technical query regarding user permissions and would appreciate some clarification on the matter.
Currently, I maintain two separate Amazon accounts, each associated with a distinct email address. These accounts operate independently and are dedicated to managing two different brands. It's worth noting that Amazon granted permission for me to open additional accounts for my needs.
I understand you have questions regarding the Seller Code of Conduct and Multiple Accounts policy and user permissions on another account.
Per Amazon's Seller Code of Conduct and Multiple Accounts policy, all sellers are expected to only maintain a single selling account unless there is a legitimate business need to maintain multiple accounts. Such needs will include being recruited for an Amazon program which requires the creation of a new selling account or if you have another brand. Even when permitted, all accounts must remain in good standing at all times; if one is deactivated, then all of the associated accounts can be deactivated as a result of this.
This can also extend to other marketplaces, as all sellers who enroll in global selling and have marketplaces in other regions.
I suggest reviewing this seller university video to understand how to remain compliant with this policy. I also suggest reviewing the Terms of Service, Business Solutions Agreement, and any other applicable policy. Another noteworthy reference is the set and edit user permissions page.
All in all, my team is unable to definitively provide an answer on your question. As long as all associated accounts remain in good standing and active, there should be no issues between all of the accounts.
All the best,
Stevie.
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