Seller Account Dashboard Lost all Data last night. Happening to many accounts. Can a moderator address this issue?
Last night my seller dashboard went to all zeroes. Net proceeds went to $0, beginning balance went to $0, sales went to $0, expenses went to $0 and account level reserve went to $0. I know this is happening to many people as I am seeing this on the forum boards, but so far it does not appear that seller support is addressing the issues or giving anyone an explanation of what is going on or when it will be fixed so posting my own discussion on here to see if any of the moderators can look into the issue for everyone and give us some answers.
Case # 16807012721
0 replies
Seller_9z7K85RzAOGC9
Everything just came back up again. It looks like others accounts are being restored as well. So hopefully the glitch was fixed.
Micah_Amazon
Hello @Seller_9z7K85RzAOGC9,
Thank you for your post. Apologies on the frustration. I wanted to check in and see if you still need assistance with your account dashboard? At times the dashboard will show all zeros as it updates or resets. Restarting your browser, and or deleting cache and cookies can also help when this occurs.
Please let me know if this has been resolved.
Looking forward to your response.
Cheers,
Micah
