I have had brand registry for a few years, all worked fine, I print my own cards, wrapping paper, etc, and also embroider clothing so my own designs and are not generic.

I am (or was) just about to list a lot and cannot even list one as its saying I don't have Brand Registry, well I did have it, all my cards are on it with my brand and other items are since listing since having it, from before they are not and some brands have taken over my listings some had over 100 reviews and I cannot now control this - they then change to headphones or some rubbish with my reviews.

So why do I have to register for Brand Registry again, I was ready to list loads this weekend and send for FBA.

I have closed my brand registration case because of the wrong information, just want to resubmit the application. However the brand application is still in pending review status. So, I cannot resubmit the application or have any access to contact the brand registration team.

I hope for your help.

Thanks.

I have a problem with a product. I have been selling it on Amazon for 8 months and it has become a popular product in recent months. But recently I received a complaint from Amazon that I am infringing someone's patent.

I only have the plaintiff's email, but he is not responding to find out what exactly I am infringing.

For Amazon, my receipts that I buy the product on Alibaba are not enough. They deleted my product page and my account is at risk.

Has anyone encountered such a problem? Thank you.

Recently I have began the process of brand registry, I have applied four times (1 example Case ID 10823615532) and been rejected and currently i am on my fifth time (current Case ID 10829460202). Each time i get the same issue - "The documents provided are not acceptable for Brand Registry. The images should not be computer generated and must be of the physical product that you intend to sell on Amazon. We ask that you submit at least one image of your product or product packaging as part of the application" .

This makes no sense as each time I've used different images (ones with clear backgrounds and without clear backgrounds, with hands and without hands, with and without packaging, various angles to showcase the logo) all capturing the entire product taken from my mobile phone. I have never added any sort of filter or altered the look of the images in anyway so what am i doing wrong because they are all in the recommended file size and format and i have double checked in the guidelines given to me.

I understand that I need to reapply for brand approval, but I need guidance on what changes I should make when uploading product images to ensure approval.

So what is the procedure when you OWN a brand, have it brand registered, and then out of no where, amazon flags all your listings for 'potential trademark misuse' for using the brand, which you own.

It makes no sense, and each violation has a medium impact so it's put the account at risk of deactivation.

There is no way to appeal, only to edit listing, but obviously I dont want to edit the listing to remove the brand name which I own and am totally entitled to use?

Any one else experienced this?

Can any one help on this? @Seller_TSXM2A5nxWSuH @Seller_DNQGSsdC7DccM@Seller_gAhPNiLrkfTcr