Hi everyone,
Wondering if anyone else is running into this.
We have local language images uploaded for our EU marketplaces (DE, FR, IT, etc.). But lately, Amazon keeps automatically replacing them with the English images from our US/UK listings. The images are basically the same except for the text language, which we localize for each market.
When this happens, we have to manually re-upload the local images, but it keeps repeating on multiple ASINs. It’s getting a bit exhausting to keep fixing this manually over and over.
We reached out to Brand Registry Support — they suggested enabling something called "Marketplace Lock" to prevent image sync between marketplaces. But we can’t seem to find this option anywhere in Seller Central, and Amazon hasn’t been able to explain yet why this automatic syncing is happening in the first place.
I’m hoping to hear from anyone who might:
- Be seeing the same issue
- Know what’s triggering it
- Have found any reliable workarounds
Appreciate any help or advice — thanks in advance!