Check out the dates on this screen shot of the Communications banner in my Seller Central :-)

We would like to clarify the following once and for all: Our seller account was deactivated from February 26 to May 14. During this period, we had no access to Seller Central and therefore could not receive any notifications

So the question remains: Why was sellable inventory disposed of?

We are not even asking for the units back. We are simply requesting reimbursement for the inventory that was disposed of without proper warning or communication.

We expect a fair resolution. Please process the payment for the disposed units so we can continue doing business on your platform. This matter should not be treated lightly.

Best regards,

Hey everyone,

Is it still possible to move a live ASIN from Brand A (pending TM) to Brand B (registered TM). Both brands are in my Brand Registry and under the same seller account. ASIN was registered under its product name (Brand A) and contains the brand name in its packaging (Brand B). I want to move the brand name to make a cohesive storefront.

Is the 2025 best practice still:

Delete the SKU/offers / Wait ~24 h for the catalog to unlock / Re‑upload via flat file with the new Brand Name, same ASIN/SKU.

Key facts:

ASIN is selling now and ranks well.

Listing’s Brand attribute currently shows the product name, not the brand.

No label or packaging changes planned—only the brand field in Seller Central needs updating.

I want to keep sales history, reviews, and rank intact.

Can anyone share their experience?

Hello Amazon Seller Community and Amazon Support,

We are the owners of Creative Picture Frames, and we are currently the target of an organized and repeated return scam that is hurting our business and damaging our brand across multiple platforms.

🔍 Here's what's happening:

A bad actor is stealing our Amazon listings — product titles, images, and descriptions — and reposting them on Walmart, Kmart, UBuy, and other marketplaces, marking them up significantly.

They then place a one-time order on Amazon as a buyer, using a new account each time.

After the product is delivered, they claim it’s “inaccurate,” initiate a return, and send back a small notepad (we've received multiple — same type, different colors).

Amazon processes a full refund, and the scammer pockets the price difference they charged on the other sites — while we lose both product and money.

📦 We have photo evidence of:

Multiple fake returns involving the exact same style of notepad.

A clear pattern of abuse tied to fraudulent listings and unauthorized resellers misrepresenting our brand.

📢 What we’re doing:

We are now issuing Cease and Desist letters to all sellers misusing our brand Creative Picture Frames across Walmart and other marketplaces.

We're filing SAFE-T claims and have contacted support multiple times — but the abuse continues.

❗ AMAZON, we urgently need:

An investigation into the buyer accounts involved in these returns.

Support identifying and blocking coordinated return abusers.

Stronger protections for brands facing listing theft and fake returns.

And most importantly: MORE CONTROL over return approvals and inspections before refunds are processed.

This is not an isolated issue.

This is a scam model targeting legitimate Amazon sellers and making a profit by exploiting your return system and your sellers’ hard work.

We are asking for real action — not copy-paste responses. If this can happen to us, it can happen to any small business selling here.

Please help us stop this.

Customer hasn't wrote me or opened a return. However customer service refunded them 15% of the order total for "Product not as described".

How in the hell is that even possible? Seems like a great scheme for abuse. And a first for me.

I'm not even able to contact the customer since the only communication they enabled is the courtesy refund contact option which is just a template.