It has been over two weeks since I raised multiple cases regarding not getting Easy Ship orders.

I have done every troubleshooting steps

- My products are hazmat non dangerous good verified

- My pin code is eligible for easy ship

- My products’ weight & dimensions are under the threshold

- Even asins are correctly assigned to Easy Ship enabled templates

I even told them that its highly possible that HAZMAT tag is not synchronised with their shipping tool, which is preventing me from getting orders.

What’s the worst part? My case is open for 3 weeks now, multiple cases either closed or merged. One executives keep copied and sent the last email that was nonetheless useless.

They even promised that I will get a call from leadership team, but they too didn’t call and closed by case my providing absolutely useless troubleshooting over the email.

We have already started advertising but since the delivery date is long, my asins are also not converting.

I have requested to close the account but till date the account didn't closed. After giving the closer request of my seller account now I cannot see the option to chat with the customer support as well as the calling opting to have a conversation with the customer support team on phone call. Please help me in this matter.

I am new seller to amazon and I have received 5 orders in last 2 months. For each order I packed and scheduled it for pick up but the order got cancelled each time and from the pick up team no body contacted me. I did not even know why my orders are not getting picked up. I raised multiple requests for this issue but there is no resolution yet from amazon side. I have not sold any product yet on amazon because my orders are not being picked by amazon pick up agent.

The delivery person never came to my location but falsely updated the status as "OTP not delivered." When I contacted him, he told me to raise a complaint wherever I could. I reached out to customer care to take action against the delivery person, but they advised me to file a SAFE-T claim instead. As a result, my inventory was blocked. Now, the SAFE-T claim has been denied on the grounds that I was unavailable to receive the delivery, which is completely inaccurate.