I'm seeing this on all used books when going into edit inventory. It's a pain as it cannot be ignored, even by clicking 'irrelevant attribute'.

I'm not sure if it's a glitch.*

If not, it's another indication that Amazon designers have lost the plot when it comes to the used book market (which is where it all started for 3rd party sellers, ironically).

*There are some old threads on the topic (relating to DVDs and CDs rather than books) where it is suggested that entering '0' is the solution but it would be good to have this confirmed by a mod.

How about a non-exhaustive list of exactly what Amazon considers a violation, how were meant to report it, and what we can do to track the progress of that report. Every time Ive reported something wrong in SS, they dont TELL me to report a violation, but just signpost me to it without saying if what Ive reported to them is a violation. Then, theres no way of then knowing what action, if any has been taken.

Perhaps SS should keep open cases until the apparent "violation" has been addressed or rejected. Amazon need more effective case management processes and the system were given to manage them needs to be improved, so that cases close when we close it, not just after 5 days. And if the issue doesent get fixed, the case doesent get closed.

Also, if we report a violation to SS, they should put some frigging work in and just address it, not signpost us away from them to a non-entity who may or may not actually act.

Hello Sellers 👋

Here a quick recap on how to report a violation:

Sellers are responsible for complying with all laws, regulations and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon’s policies or applicable law.

All reports are thoroughly investigated by our team.

For privacy reasons, the results of our investigations cannot be disclosed, but we will take any disciplinary actions that we find appropriate.

Policy violations are the result of a seller violating the activities listed on the Selling Policies and Code of Conduct page.

1. Go to Report Abuse
2. Select violation type
3. Provide concerned Order ID or ASIN/ISBN, as applicable
4. Make sure to include the following information in the Please describe your issue field, as applicable:

• The store or business name of the seller that you are reporting

• The ASIN or ISBN of the item’s detail page and the product title

• The marketplaces for which the violation has occurred

• A concise explanation of the violation based on the policy

• Supporting documentation (for example, order IDs, related messaging or receipts)

5. Submit

Best,

Simon

HI

I created my company in the UK and started selling on Amazon 6 months ago. I have received an email from Amazon to collect the VAT on my all-time sales. It should be collected after excluding the Amazon fees rather than the selling price.

We are a non-UK established company. We are ready to pay VAT but this is not a good decision by Amazon if they collect the VAT on the selling price and do not exclude their own feeses.

Please guide me on how to talk with Amazon to discuss this matter

Reduce BOTH parent and child listing bullet points to 6

"After hours of research, I found a solution that worked for me. You can give it a try. I reduced my bullet points from 7 to 6. If you have variations, make sure to edit each one and limit the bullet points to 6. Also, don't forget to edit the parent listing's bullet points to 6 as well."

As we know listings are being removed by the Amazon BOT every day, very often for no reason at all, however this is the best one yet, a computer mouse listed in, Keyboards, Mice & Input Devices >Mice

It is going to be removed unless it is moved to the SEEDS and PLANTS category, couldn't write the book! Come on Amazon, do better.

This is to inform you that the following detail pages are at the risk of removal from our catalog. You must take remedial actions before 7/1/2024, UTC, else your listing(s) will be removed from our catalog. It is your obligation to ensure that the products you offer, comply with all applicable laws, regulations, and Amazon's policies.

ASIN: B0795X2KWW, SKU: QP-B9B0-V294, Title: 5 Button USB Optical Scroll Mouse with Built in Calculator Key Pad

Why is this happening?

This product has been identified as a live plant or seed product that is listed outside of the SEEDS_AND_PLANTS or PLANT_SEED categories. Please update the product_type attribute to either SEEDS_AND_PLANTS or PLANT_SEED values as a path to reinstatement.

SICK AND TIRED OF AMAZON NONSENSE. If theres mods watching over the general mood of sellers in the UK, I don't think I'm alone in saying I've grown a deep dislike, distrust and outright disgust at Amazon.

Several Kups Dolcegusto listings removed for having Group Seb barcodes, despite the IP for Krups being owned by Group Seb. I've apparently got to provide a letter confirming a relationship between Krups and Dolce Gusto in order to fix the listings, despite Amazon selling multiple Krups Dolce Gusto machines and guess what, all Group Seb barcodes. NONSENSE!

I know that Amazon and the Tefal brand have a direct relationship and association, as Tefal sell their goods through Amazon themselves. So I set up a case to ask for some sort of proof, such as the letter of affiliation that Amazon expect me to be able to provide. Did I get one, of course I didnt, you already know this. So Amazon expect us to be able to get in touch with those in power within brands and get documents, but despite us having a direct line into Amazon themselves and they still wont provide the same sort of document either. NONSENSE!

Tonnes of squishmallows products listed as PS5 games, previous posts in here looked like I was getting help, any of them corrected? NOPE. NONSENSE!

4 IPs from the same brand for parallel. Invoice provided by the legitimate UK supplier, a brand everyone reading this will know and trust. Denied due to suspicions its been "edited". Ive since provided the entire chain of custody, bank statements, emails to the supplier asking for the invoice, emais from them with the file attached, and the original file and its filename. Has it been accepted for the legitimate non-parallel purchase made, NOPE. NONSENSE!

Amazon being investigated for monopolistic tactics and saying they "commit to treating third party sellers and Amazon retail equally regarding the buybox algorythm". I have a listing with only us and Amazon selling on it, its even co-mingled (and thats yet another problem where Amazon fall flat but too much to go into here.....). So basically, its the same stock, same service, same delivery expectations and the price, Amazon match ANY price I set instantly, so same price. Sells 100-200 a month. How many of those sales am I seeing? a tiny fraction...... I sent 60 units around december and still have nearly half.... And now Amazon will charge me late storage fees for the privalidge of not selling my stock to customers. NONSENSE!

If you're on a listing and can clearly show Amazon is not treating third party sellers equally, check your home page and make a complaint. The torrent of evidence backed complaints should either get them fined, or enact some sort of change.....

I sell many items in the European marketplaces, for many reasons (none that I or any individual could possibly control) such as the Amazon IOSS number not being accepted by customs, customs errors like double charging the tax already collected by Amazon, items wrongly classified as restricted and many other issues, I have many A-Z claims for items not received, I usually contact the customer and resolve the problem, usually I send the items again. Obviously I get the buyer to withdraw the claim and the majority understand that the issue is from Brexit issues and not my error and they are happy to cancel the claim and allow me to fix the problem. This is now where the problems start, Amazon has been reversing the buyers decision to close the claim and they reassess the claim and grant it. This has been happening for years now and without exaggerating I must have contacted Amazon over 500 times about this issue. I show them the tell tale signs and I even contact them before they reassess the claim to tell them that it is going to happen (their usual answer is to tell me the claim was already closed). The signs that there will be an issue are I don’t receive notification of the claim being closed and the claim date and claim withdrawn date. Usually these are displayed incorrectly. I’ll just show you guys what I mean:

So apparently these people are opening the claim the day after they closed it, am I meant to believe that these people are time travellers? How is it possible that they managed to close the claim the day before it was opened? According to Amazon this is normal! Any normal person can see there’s something wrong, when I call up Seller Support the people on the phone understand there’s an issue, when I speak to a supervisor they also understand however when my case is transferred nothing is done. This has been happening for years without resolution. Just yesterday I received a claim from a customer in Sweden, he requested I resend the order when he returned from holiday, he cancelled the claim at 9.44am and at 9.53am the claim was granted again. Today another customer opened a claim and then closed it within a few minutes, I again received no notification but I did receive an email around 2 hours later telling me the refund was completed. Here are the words of the customer:

How can this be acceptable? I already sent the product to the client and tracking shows that the parcel will be delivered tomorrow and now because of Amazon’s error the customer has the refund as well as the order. The worst part is the original problem is nothing to do with me and I’m the person fixing the issue, it’s so demoralising to work the problem out with the customer only for Amazon to wipe all that work out for no reason and then to deny it’s happening when I have presented volumes of proof.

@Seller_DNQGSsdC7DccM

@Seller_mIRnuhdx7l5sN

@Seller_gAhPNiLrkfTcr

@Seller_Huz6FT08OxHAR

@Seller_hnDMgUKxMh1V4

@Seller_XUNeUuvrQDpgP

@Seller_TSXM2A5nxWSuH

We were taken by surprise when our funds were blocked. Upon investigation, we realized that the DD+7 policy had been implemented without prior warning. We relied on the message on our account health page, which still indicates a future date.

The message states:

''We will move your account to the standard base reserve policy called “Delivery Date Based Reserve” or “DD+7” in the coming months. Additional details have been emailed to you.

The DD+7 base reserve policy means that funds from sales will become available for disbursement based on the delivery date plus seven days. When the DD+7 base reserve policy is applied to your account, the change may cause a one-time cash flow issue for your business and may temporarily impact your ability to disburse funds if your balance is lower than the reserve fund required.

If you are concerned about the impact of this transition, please contact us eu-uk-reserve-policy-extension@amazon.co.uk and we’ll evaluate available options to help you, including a transition extension to 30 September 2025.

For more information about Delivery Date Based Reserves, go to Payments based on delivery date.''

We have written multiple times to the provided email, requesting an extension, but have received no response, despite including all necessary information.

Is anyone else experiencing the same issues?

Moderators, can you please resolve this?

Thank you.