We are running 159 campaigns for advertisement. Today we have spend approx 150 pound & got 278 clicks, but didn't getting any single order from these campaigns. this is very strange. because before today we have received approx 50+ orders for as yet.

Hi,

Our DD+7 kicked in on 19th June. Since, we've had no funds available to withdraw, having previously drawn down most days.

It says we'll have a chunk available on 3rd July at the end of the settlement period.

My question is, are we stuck having to wait until the 3rd, or will cash start to become available 7 days after the orders placed on 19th June were delivered?

The majority of our sales are FBA so those 19th orders would have been delivered on the 20th/21st, therefore I'm expecting cash to become available from the 27th.

Can anyone confirm?

Thanks,

Marc

Hi, I am a new seller with my own branded garments and have tried to set up my new Amazon store but it is beyond confusing! I already have an ebay store which is so simple to add products to but the amount of information required on Amazon is beyond my capabilities and patience. I am confused by the product codes etc and it keeps telling me to fix errors (54!). I couldn't find the 54 errors so gave up and saved as a draft but when I went back to check, the draft wasn't there.

Are there any professionals out there who can set up or build my store? At this point I would be willing to pay someone to do it for me. I will be selling a range of my own branded mens briefs in a range of 9 plain colours and 5 sizes as well as a range with 7 different patterns in 5 sizes.

Thank you.

I have been watching our Featured offer over the last week slowly return... then on Friday it started to go down again, till this morning it down at 1%.

I'm at my wits end, this is just a nightmare.

I check this item B0CW39ZNZ3 to find i have a cheaper price, faster delivery and i not the featured offer. On other item B0D35KXJTJ i am the only seller, there is now no featured offer and please will find it hard to buy the product.

This only 2 out of 5000 asin's... 50 a day to 1 or 2 sales a day will kill our business.

Thanks

George

Sent in 59 Units with a value of £600+, amazon confirmed this has been checked in and then apparently its gone missing. Now they are changing their story and claiming they didn't receive the items.

An absolute joke I must admit. I am a very small business and £600 is a lot of money to my business. The fact that no one is willing to look into this properly is annoying especially as its been going on for 4 weeks now.

Absolutely disgusting.

Even though i have explicitly stated in numerous emails and phone calls to various departments and email that, i have no intention of wanting to start re-selling on amazon, therefore the appeal process of reinstating my seller account doesn't hold. I simply would just like my funds reimbursed, the funds have been put on "reserve" regarding transaction that occurred 2 Years and 7 Months ago.

In summary, based on the guidance from Amazon's Health Account Specialist employer and confirmations from other Amazon employees, the prolonged withholding of my funds, exceeding £3,000, is unjustified. This is exacerbated by the fact that no chargeback claims, A-Z guarantee claims, or disputes have been filed by customers in the 800+ days since the funds were initially reserved. The prolonged withholding of these funds, coupled with the severe financial strain and the consequential impact on my mental health condition, makes it imperative that an immediate and favourable resolution is reached.

Given the clear guidance from Amazon's account health team, the confirmations from your employees, the extended time frame exceeding Amazon's policies and regulations, the severe financial strain caused by the withheld funds, and the consequential effects on my personal circumstances, I respectfully demand an immediate and favourable resolution to this matter.

Yet, they still assume and state i have to get my account reactivated first. i think they dont know their own policies and guidelines, even cross referenced against amazon "Funds Withholding Policy" with account health specialist who concluded i don't fall under this bracket too!

You can,I got one recently for the 4th time.Its whats needed for the POA/Authorisation.Phone HMRC to request one took me 50 min waiting for the answer.

Seller_tRuvBEHDedp4q

I dont think you can get another more recent letter.

I have been on DD+7 for a while now. It is normal for the Account Reserve to be very low or zero.

For me my Account Reserve rarely goes above £50 and at the moment it is zero. So it is normal.

Complaint wise the seller is responsible for the item being received. In the resellers case they are responsible to their seller and then you are responsible to the reseller.

That being said, you are doing it through FBA so Amazon are actually responsible to the reseller.

There truly is no point in flagging it. If you flag it to seller support they simply won't understand what you are talking about and will ultimately get a scripted response.

In the event of non reciept, you don't get involved as FBA take care of all of this.

Amazon must be aware as this is really common and to be fair, I don't really see it as doing anything wrong especially on your part.

You are making it available for sale and you are the brand owner. As you are the brand owner you also hold the cards for authenticity claims.

Reporting it or stopping it may actually cause harm to your sales.

What if your reseller was say responsible for 50 percent of your sales. You put a block on it, do you think you will gain anything out of it?

Put it this way, if I see my items being sold indirectly on another marketplace and they are making big sales, I'd be quite chuffed that it isn't a competitor selling their own competing product.

It's incredibly annoying im trying to list 50 products done 5 in 7 days because of crap like this. It's when I enter quantity available of 2 size variations both or 1 size variation says value specified invalid. Im putting numbers 1-10 in its ridiculous