Hi @Seller_XUNeUuvrQDpgP
Again the same issue with ASINs. Lost all BuyBox to all the ASINs.
After the BuyBox was lost, I spent so much to get the products ranked through PPC. Now, all that is lost as well.
This is the post of all my ASINs. Please help.
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/21e81fcb-efe8-4596-8cfd-723804bfaedb?
This month was going great and then lost the BuyBox again.
Please, I request you to help us.
Kindest Regards,
CC: @Seller_mIRnuhdx7l5sN@Seller_TSXM2A5nxWSuH@Seller_gAhPNiLrkfTcr
We have had 2 returns initiated recently due to errors in the titles of an item.
B07TS8WQVP
Amazon Title - Annie Pattern, with Zip
Title should be IMHO - ByAnnie Out and About PBA282 sewing instructions to make your own Rucksack / Backpack / Knapsack in two sizes. Clear concise instructions
We listed on this item via the upc format.
However the title is incorrect both grammaticaly and factually which has caused one of the returns (amazon automatically issued a return label costing us £3.30 for a letter sized item below 100g on an item that we are selling for £12.50 inc postage))
We have tried many times to correct several of these but as on this one where someone has lited it as a brand called annie instead of the correct ByAnnies you get stumped when trying to get anything changed. Have tried today to add some bullet points to possibly reduce the amount of returns bt they have not come through yet.
There seams to be a policy of just blocking/making a simple operation very difficult any changes asking for hi res photos etc or supplier details and when we look through our listing we probably have 100+ of these that we would like to change the name to the correct one but dont have the time to jump through all the hoops that amazon want to put in the way when it is obvious that the original poster has made a mistake on the listing.
@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR @Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH
If your the one who created the listing this is fine as makink alterations is a relatively simple exercise. When someone else has created the listing used the UPC of the product possible put in a different brand to get passed any listing problems then titled the product completly wrong trying to get that changed is like banging your head. It really should not be that difficult some of the ones that we have the picture shows the title of the item but amazon still dont accept that asking for a ll sort of details and suppliers websites which would mean spending at least 1/2hr per product add that to the 200 odd that i would like to amend to a better accurate title and people just dont / should not have that much spare time.
My ltd company owns my trademark.
My ltd company owns 100 GS1 barcodes.
I create a barcode and make sure to put my trademarked brand, under the "brand" field, and have attempted with 3 different GTIN-13 barcodes so far, and always receive the error :
"8572: You are using UPCs, EANs, ISBNs, ASINs or JAN codes that do not match the products you are trying to list. If you believe that you have reached this message in error, please contact Selling Partner Support with the following information:
Product Name
Manufacturer name
Brand name
UPC, EAN, ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC, EAN, ISBN or JAN that you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings"
I supplied all needed information to support as requested, and received this response :
"Hello from Amazon Selling Partner Support,
We understand that your are facing an issue with getting 8572 error while product listing.
We have investigated and found that the Brand and Manufacturer are not enrolled in GTIN Authority.
If a Brand/Manufacturer is not enrolled, then it shouldn't be blocked by GTIN error.
Kindly relist the product with the exact brand name (case sensitive). If your listing is still blocked with the 8572 error, provide us with the latest Submission ID so that we can further investigate the issue.
If you are manually listing the products and does not have a Submission ID, please provide a valid 8572 error screenshot with the Brand Name and GTIN clearly visible."
I have confirmed that my brand is indeed enrolled with GTIN, as I sent screenshots of my account, showing this.
Our limited company owns the barcodes, and our brand, and trademark. What part of the back end behind the scenes is not working here?
Any advice would be appreciated.
first off, I am completely new to selling on amazon, and this is me trying to make my first listing.
I bought some products from alibaba from one specific chinese brand, and am trying to sell them here.
In the listing creation tool I applied for approval to sell the brand, and I get an e-mail saying:
"UPC owner and Brand do not relate". After some googling around finding out what UPC means, I contact support to explain to me in a bit more detail what this means for me and my business plans, what I have to do etc.
I get an email in response just repeating the very same that was said earlier:
"UPC owner and Brand do not relate".
since they keep repeating the very thing I asked them to explain in more detail, I turn to you guys.
have any of you had this issue?
what does it mean for me and my plans?
I can't imagine a chinese brand that allows several distributors on alibaba to sell their stuff globally minds that it is sold by someone on amazon...... so what's the issue here?
to confuse things further, this is not my first attempt. an earlier application for the same product was denied and the email I got said " After investigation, we have identified that the brand you are attempting to list with is already registered or approved on Amazon.".........
any advice and help would be much appreciated, and with a lot of gratitude
kind regards
Vegard
I have ordered UPC code, and I am in the middle of listing my first product. My products are with alibaba manufacturer. I am listing it on Amazon new brand listing. My question. Once I have the barcode, who applies the barcode on the product? Alibaba or Amazon or me? Am selling it through Amazon FBA.
What is a good PC program for filing UK HMRC taxes? I've been doing it manually on the HMRC website, but they suggested using a computer application. Any recommendations?
We have had a couple recently asking for the colour to be added. These are on patterns to be made into bags where you choose your own fabric. We have just linked onto the item via the upc and listed that way. Is it possible to have the suppressions picked by the bot overseen by a human to prevent us from wasting time.
asin B07S1B31CP
@Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon @Spencer_Amazon @Winston_Amazon
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I am new to Amazon, Just opened my account today. I am thinking about launching a small business for PC and Phone accessories? I would like to receive some advise on how to launch my business? What steps I will need to take? will highly appreciate your advise!
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