I don't think that's quite correct.
As I said, Kika possessed the intellect to understand Amazon's "processes" very well indeed - if she ever came up short, perhaps it was only in relation to local variations? Correct me if I'm wrong.
The truth is that there's a reason why Amazon has been repeatedly fined for anti-trust violations - because in its arrogance, it thought nothing of creating T&Cs that were not only excessively punitive, but deeply underhand and duplicitous. In other words, holding out a helping hand to new businesses, making promises to "help them grow"... and then slowly and steadily destroying them. That's pretty well the definition of anti-trust.
I ran a very efficient little account on here - I'd already been trading for over 25 years when I started selling on Amazon in 2010. I never even received one neutral or negative in 10 years trading on here. I was way more efficient than Amazon itself!! BUT that didn't stop Amazon from sending me hundreds of ridiculous emails, warning me of absurd restrictions and threats of suspension etc etc. For nothing - I was the very definition of a perfect seller.
As far as Kika is concerned, her ability to cut through all this bullsh*t was so exceptional it got up Amazon's noses. The bully doesn't like to be exposed, the bully always has cronies - so Kika was punished for being smart, for being straight, honest and true. Not only that, but she was insulted and abused by gullible posters AND Amazon employees.
The fact still remains that Kika should be welcomed back to the forum as part of Amazon's apology package, not least because she can actually help sellers with their issues. Rather more than Amazon's so called "seller support" can/
I totally understand your point about sellers who aren't up to scratch Apricot. I was a long term participant in eBay's member reporting program - incompetent and dishonest sellers do not deserve a place on any online selling platform. I never saw Kika trying to help those kinds of sellers - perhaps only occasionally spelling out the basics to them?