Hello,

We have GPSR Certificate and also have Responsible person contact details. Now we have filled details in listing which were showing in compliance. But all the listing are still showing in compliances. it is not removed from compliances even after 10 days of filling manufacturer and responsible person contact details. It is showing green tick or approved from Amazon but still showing in compliances. What should we have to do. Please guide us. Our 2600 Listings are at the risk of removal overnight. Please suggest.

Please help us as soon as possible! @Seller_Udi0JNbTrsmUV

we are a kitchen knife seller, our 19 SKUs was suddenly suspending without any notification which requied approval to sell (restricted category rp_3p_offer)，they are all normal kitchen knives, not restricted knife, this problem we have met before, about 4 SKUs before 3 years, but we can't solve it before.

this problem seriously affect our sales, we're losing our chance to sell in the busiest season of the year, we have done nothing wrong, many other seller sell their products normally, it's not fair.

The Amazon's Seller support can not resolve it, the case ID is 10584597122, please help us! thank you very much!

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

Had a couple of recent buyers who have been refunded without opening a case or asking questions.

Asked Amazon why they have been refunded and they cannot answer, keep getting a weekly email for a month now saying:

"We can understand your request on invoice query for (ORDER_ID)

It is observed that there is a delay that's causing discomfort.

Get to know that research is still pending in this regard and we will be sure to update you on the progress of these investigations as soon as we have additional information.

Also be aware that Amazon is monitoring this closely and we will look on to produce valuable insights in a quick manner.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction."

Who rights these? This is just 3 paragraphs of nonsense words.