I have been selling the original product from manufacturers and reputable wholesalers through product shipping and sourcing agent (not violating any drop shipping policy)

How do I address this issue if I am a drop shipper or reseller????

Need help to understand followings more deeply.

Provide the following documents to prove the authenticity of your drop shipper status and the authenticity of the goods:

-- A proof of product authenticity, such as an invoice, order ID, licensing agreement, or letter of authorization. This document must clearly prove that your products do not infringe any intellectual property rights.

-- A link to where you source the materials from.

-- The supply chain information or the reason you believe that the source of your goods is as described on the detail page.

-- Greater detail on the steps that you will take going forward.

-- An outline of the business model and proof that you have or have not sold the goods.

That explanation should have the following details :

-- How your account has not violated the Intellectual Property policy.

-- Evidence and proofs that shows your account complies with our Intellectual Property policy.

My account was suspended due to such a problem. I only listed the product, I did not sell it. How can I solve this?

Does anyone have experience with these false Intellectual property complaints from competitors? One has gone as far as to register a Trademark which they have included in the complaint (the actual rights owner is in the process of having this cancelled).

We go back and forth with us submitting invoices from our authorised UK distributor in the supply chain and these are accepted, however, in this instance seller support have rejected them, even though they resolved other identical cases.

Does anyone know what to do next? Any invoices we submit now are going to be rejected. Not only is the lack of consistency by Amazon incredibly frustrating but its infuriating that they allow this in the first place.

Any advice would be appreciated.