Click and drop

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Seller_SrFxL4X95IpRI

Click and drop

Hi, I have just paid and printed a bunch of labels on click and drop, normally r.m. marks my orders automatically with all the details, however, this stopped happening at about 11 pm last night and I had to manually mark my orders as despatched. I have checked my app permissions and there all good. everything else is working ok. any ideas? many thanks, lee.

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Tags:Shipping labels
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Seller_ae51e0CJoHqCX

Check that the settings in click and drop are set so that they are marked as dispatched as soon as the order is made as opposed to set on manifest.

Although the app maybe green and showing connected, the default is that it will update after the manifest is run. If you are on other marketplaces, check these are working in the same way to see whether it lies with click and drop or with Amazon.

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