Hi

We are plannign to sell various sets in box-wich we are packaging-each box is one unit-sealed with tape and our brand sticker. Does Amazon could open this boxes? Should we wrap in foil each boxes? Or with the sticker sealing and a tape should be enought to show amazon that each box are an individual unit and should not be opened? I hope my question is undersandable. And if we're talking about boxes-how does amazon pack each boxes for shipping to customers?

My FBA shipment has been deliveried for almost ten days. but nothing showed at Amazon page. I do not know when warehouse could receive my FBA package ?! So anxious indeed . the DHL tracking number is 00340434776993111480 , what I could do is just waiting ?

Hello, my order number is 302-7331517-7718742, the size before remeasurement was 45x19x11cm and I was charged a delivery fee of 5.42 and after remeasurement the size was 4.5x19x11cm (which was the correct fee) and the fee was 3.22. I was charged the wrong delivery fee. However, after contacting Amazon customer service I was advised that the 5.42 delivery charge previously charged was not incorrect and that the dimensions could have been larger or smaller, therefore Amazon customer service were confident that the previous charge was correct but the difference between the two charge ranges was very large. My product was packed in an aeroplane box carton and even if there was an error, it would have been 1-2 cm at most, not a 40 cm difference. Now there is no customer service to solve my problem, can anyone help me?