Incorrect customer address, never got order packet back to me (sender)

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Seller_XvKBLK8tDKdH6

Incorrect customer address, never got order packet back to me (sender)

Hi all,

Can anyone advise on the following: amazon provided me with incorrect customer address, I posted with Signed For with tracking number, in two days RM said WRONG ADDRESS. RETURNED TO SENDER, I have never got the packet back despite return address (mine) was in the back of the packet.

I contacted customer explaining he gave a wrong address and he has kept silence since then. Order price £11.

What is the best way to manage this situation?

I am worrying about VTR.

Thank you in advance.

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Seller_7VbclcPFFRTnc

How long ago as I’ve had returns come back a month later ?

VTR shouldn’t be an issue as its the tracking number that is validated and measured - not the delivery

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