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Introducing a new Return feature for seller fulfilled orders
Amazon is launching a new automated return processing feature for you to drive greater operational efficiency and an improved customer experience. This feature is optional and gives you control over the products you would like to exclude from automated returns processing.
Returnless Refunds: The Returnless Refunds feature lets you automate your refund process for items that you do not need customers to return. If you offer Returnless Refunds and a customer requests a return for a SKU which you determined as eligible for a returnless refund, the customer will automatically receive a full refund from your seller account as soon as they submit their return request without you having to take action.
You can find more information on our Help page.
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