I opened the case on 9 April. My last message asking for a response to the case was 22 May. Today they closed the case with the following:
thank you for your patience in this case.
_ I am writing to confirm that the refund of overpaid VAT charges has now been completed and you will be able to see it scheduled in Payments section on each individual marketplace in following way:_
UK - GBP xxxxx
DE - EUR xxxx
FR - EUR xxxx
Please see new invoices and credit notes covering refund period attached.
For view correctly the related attachments , please click on the following link:
Click on the file name for download it
_I hope I was able to sufficiently assist however please feel free to contact us if there will be any further questions. _
Thank you for your time, patience and understanding in this case.
To see the file named ‘credit notes.zip,invoices.zip’ included with this correspondence, please use the Seller Central case link given below the signature.
Note the usual good grammar used!