IP complaint received
HI iv’e been selling for two years now got three ip complaints not sure what action to take and how do i know if there genuine ,very worrying as never had any issues so far with my account two are for the same item one in uk and one in Germany any advice on how to proceed would much appreciated
Seller_z6B2L9xab6HlP
A few questions:
- What sort of IP complaint? Grey import, using a brand name without permission, selling one product that infringes on the rights of another (e.g. a design right or patent)
- Can you prove that you haven’t infringed on anyone’s rights?
- Is the complaint from the rights holder?
- Is the complainant willing to withdraw the complaint?
Seller_V57sNlKViU5n4
I find the IP complaints on Amazon very confusing. We received a Design infringement complaint once, but it was completely spurious. Amazon still upheld the complaint and blocked us from selling that product anymore. The complaint came from a China-based seller simply sabotaging all the other sellers on a listing.
We noticed after about a month the seller abandoned the listing anyway! Thankfully we’ve since resumed selling the product without any other issues thus far.
I do fear something like this may happen again so I’ll be watching this thread with interest.
Seller_6IRNn6iTrnykh
went on western … digital website to see if genuine complaint sent this email
To
enforcement@wdc.com
28 May at 18:55
HI just wanted to check had a an email from amazon a company called
emeapt@wdc.com saying we had infringed there copy right, just wanted to find if it’s a scam email or from your company. so we can resolve the issue in the proper manner and the to the correct right’s owner
