Is anybody else experiencing slow sales summary updates?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_kD6oWgMDp0eG5

Is anybody else experiencing slow sales summary updates?

Hi there,

My first time using the forums, hello all and hello Amazon. I was just wondering if anybody else has experienced their sales summary not syncing to their actual rate of sale?

I have sold 60 units today so far, sales summary is showing 27. The same happened yesterday. It’s a bit stressful as I don’t know if I am actually receiving funds for sales that I am making…

any help would be greatly appreciated, thanks in advance.

Happy Q4 everyone :slightly_smiling_face:

1.1K views
34 replies
50
Reply
34 replies
user profile
Seller_LpjhinHAD7f55

If look on the forum there is already about 3 threads on the same subject

20
user profile
Seller_f5cnodyVjLD4S

Yes, this was reported earlier today, I was hoping it would be fixed by now. :roll_eyes:

10
user profile
Seller_Yja9oH7DLHk2I

It really annoys me that Amazon don’t put some sort of update on the front page when this happens.

It wastes so much of everyone’s time.

30
user profile
Seller_DFxYoLWOQaOFI

I think Amazon enjoy getting hundreds of cases asking about the issue.

+1 - I miss the days when Amazon would update sellers on the main sellercentral page with any technical issues :weary:

20
user profile
Seller_kD6oWgMDp0eG5

Have you guys reported the issue to Amazon? I have reported it and have been told nobody else has the same problem…

00
user profile
Seller_BpSMg54YI3wjL

You’d think, after two working days of this issue, they’d put a notification on the Seller Central home page. Will take one person one minute to add a notification (opposed to thousands of cases being opened and unecessary stress for people who are new/unaware that this happens at times. :roll_eyes: )

20
user profile
Seller_ftMMn0UeA4IQP

I’m experiencing slow everything since Saturday :joy:

:sob::sob:

10
user profile
Seller_KBwzft4820u0P

hello from Amazon Selling Partner Support,

Thank you for taking the time to contact us. From our conversation I understand that you had questions regarding in your sale summary. I really do apologise however as of the moment we’re experiencing some delay in sale summary however everything is fine in your payments but for this matter everything will be noted.

Also for further information you can visit our seller university.

00
user profile
Seller_1OwC1HreYBcn0

That’s a relief, I thought it was just me!

00
user profile
Seller_dPhWoT27xa1Ow

Yep, same here. I’m counting 40 sales over a 6 hour period, yet my sales summary is showing only 5 sales?

Glad it’s just not me.

Just one of the many unbelievably bizarre happenings that have been occurring on Amazon lately.

Just when you think there is no possible way of them outdoing themselves in the idiocy stakes, they come up with something even more bizarre that you could never in your wildest dreams imagine to be possible.

I had a shipment of 400 units of a top seller get “Checked in” and go into “Receiving” recently, even though UPS haven’t even collected the package from my premises.

Once said units were eventually collected and sent to the FBA warehouse, they’ve miraculously gone missing, leaving me with £2000 worth of stock vanished into thin air, and Seller Support don’t have the foggiest clue what the hell I’m going on about.

It’s beyond the joke and isn’t even funny anymore. They’re one of if not the biggest retail company on the planet, yet they employ robots with little grasp of English and an IQ of 60

00