Know Your Customer (KYC) verification process support

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_AHZWqSJdNseok

Know Your Customer (KYC) verification process support

i received an email from “amazon payments” requesting to upload a document for account verification,. the process is required before reaching 15,000 euro, or the equivalent in GBP. however i have been selling on amazon for 5 years, and exceeded the 15,000 euro limited many years ago.

anyone know why i may of received this email?

also anyone which is the document that amazon require, as they have not stated.

68 views
3 replies
Tags:Payments, Verification
00
Reply
3 replies
user profile
Seller_7VbclcPFFRTnc

Check your performance notifications and identity settings in your account just in case but it is standard every few years

This should be uploaded in your account though - not via an email request

00
user profile
Seller_AHZWqSJdNseok

Hi thanks for your reply, nothing in performance notification, and identity setting requests “Statutes (by-laws/articles of association)”. i was thinking of uploading the Current appointments report (CAR) from company house, which i can download on company house web check.

what do you think?

00
Follow this discussion to be notified of new activity