I opened a case with Seller Support (even though the shipment is not eligible for investigation until after today), about these 8 items being marked as defective. The response was
Having checked with our internal team I found out that your Inventory was recalled/removed by Product compliance team and moved to Unfulfillable.
Please understand units may be marked Defective for a number of reasons – in some cases such as Recalls, sellers will receive a notification about the action taken. Once units are in Defective status, sellers have the ability to remove them from the FC.
Even we cannot determine the exact reason behind it as we don’t have the enough information regarding it, mostly it might be due to not adhering to Amazon’s policies.
In regards to this I would like to request you to kindly please try to create a removal order for the remaining inventory. This is a requirement before a request for reinstatement of a recalled ASIN can be considered.
I am going to wait until tomorrow to open a shipment investigation because as I mentioned something isn’t right. For example, we sent a quantity of 3 for another SKU (in the same shipment). Amazon has received one item which is for sale, but the other two are being marked as defective. Doesn’t make sense at all.
Has anyone else ever had these sorts of issues.