hello all,

in the last two weeks, I received several request to verify my charging method.

Please note that nothing on my card got changed, expiry date is in 2026, and every single time I verify it (which costs me 1 GBP), I receive a confirmation that it as verified, and then a day later an email stating:

*****

We were unable to verify the credit or debit card information that you provided for your account. As a result, any payments to your bank account will be suspended until you update your charge method.

*****

Anyone had the same issue?

Hi,

Can anyone point me in the right direction, my amazon seller account was deactivated due to section 3. I never received any complaint from the buyers about the product and I had stopped selling the product in June 2024. 2 weeks ago amazon deactivated my account and asked me for the invoices. I provided the authentic invoices from justmylook.com and amazon are saying they are unable to verify the supplier. I am just stuck as I keep getting the same response about unable to verify supplier. I had used the same invoices to ungate the product when I started selling them back in February 2024. Everyone knows justmylook.com are authentic UK supplier and invoice matches store info and product ASIN. My account health is 264 and is healthy but I cannot establish why I am deactivated for the product which I dont even sell and never received any authenticity complaints. Any help would be really appreciated. Thanks

Hi, I can't enter Seller Account to edit any information and reach help.

I didn't change anything in the charge method. The card is valid until 2027 and has limit.

I did two things before getting this error; 1) Add bank account info for other country accounts. 2) Transfer Account section click next to see what will happen.

Need help urgently please.