UPC Number problem uploading my listing

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_HRQvH4rN7LpR1

UPC Number problem uploading my listing

Hi, I am trying to add a product listing via upload, I finished almost everything. But, the only one not being accepted is the UPC number. My supplier gave me a digital number of 12 numbers. But when I am adding that UPC number, I got an error from Amazon saying that it exceeded the maximum required number of 8 digits.

But I even checked online when they buy the UPC number, it is showing that it is a 12 digital number. Could you please advise me on this?

New seller

29 views
3 replies
00
Reply
3 replies
user profile
Seller_BS5lg2keRs2QO

I suspect you’re selecting the wrong type of UPC. Not sure of the correct term, but there is a shorter UPC of 8 digits meant for products where a standard UPC may not fit.

00
user profile
Seller_NcxJpX2YcniS5

Hi did you solve this? I have the same problem with my first listing. The frustrating thing is, i don’t seem to be able to save the listing, having spent the 45 steps to get it entered,so looks like i need to start the listing again.

00
Follow this discussion to be notified of new activity