Since the start of the pandemic, we have significantly invested in Amazon’s store and fulfilment operations to better support you and our customers. In Europe, we’ve more than doubled fulfilment capacity and opened more than 250 new fulfilment centres, sortation centres, regional air hubs and delivery stations.
These investments enabled tremendous growth for sellers, who have increased sales in our stores by more than 70% during this time.
Like many, we have experienced significant cost increases, and we have absorbed them, wherever possible, to reduce the impact on our selling partners. When we did increase fees, we were focused on addressing permanent costs and ensuring that our fees were competitive with those charged by other service providers.
In 2022, we expected a return to normalcy as COVID-19 restrictions around the world eased, but fuel prices and inflation have presented further challenges. It’s still unclear if these inflationary costs will go up or down, or for how long they will persist. Rather than a permanent fee change, we will be employing a fuel and inflation surcharge for the first time, a mechanism broadly used across supply chain providers.
Beginning May 12, we will implement a fuel and inflation surcharge of 4.3% on top of our current Fulfilment by Amazon (FBA) fulfilment fee per-unit rates in the UK, Germany, France, Italy and Spain. In the UK, this will result in an average fulfilment fee increase of £0.10 per unit.
We know that changes to fees affect your business, and our teams are working each and every day to ensure that FBA remains a great value for the premium fulfilment and delivery service that it provides. For that reason, we have recently announced fee reductions and promotions and additional incentives on FBA New Selection.
For more information, go to 2022 FBA fulfilment fee changes.
Thank you for your understanding, and we look forward to our continued partnership.