discussion. A new Horizon?
With an unblemished account health, we have recently experienced Amazon tinkering with the Deferred Balance.
When asking why, we are given a very long list of things it could be but when ask for specifics, we're told it is not policy to give specifics.
As we all know, the balance that locks on a Sunday never goes up, just down when taking off any advertising/refunds for the week..... for the first time in 7 years, Amazon kept increasing the balance, taking from Deferred for some unknown reason.
Last night we were paid £Xk and the opening balance was £Xk.... this morning all has moved to Deferred and current balance is under £40.
Is anyone else experiencing this? Any advise?
In an increasingly challenging market, how can small businesses manage not knowing what will be kept or not, especially when no reasoning is given?
Thank you
