DPD Next Day arrives after Christmas?
We are using DPD for our listings with same day despatch - this is the only service specified in the shipping template but Amazon are saying that this arrives after Christmas? On looking at a range of listings it seems that Amazon are saying that only items despatched from Amazon will arrived before Christmas… Is anyone seeing anything different?
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Seller_mBYmuZuemARzE
Our listings showing delivery Thursday 22nd for despatch by Monday 19th on 2 day premium. We don’t use SSA though but can’t seem to specify same day leadtime even though our default is 0.
Seller_B4VbHpnDLDLAU
DPD email that went out yesterday - maybe amazon are being cautious
Last shipping dates for Christmas delivery
At DPD we continue to work around the clock to overcome the challenges we face due to numerous factors, including the industrial action at Royal Mail.
As we approach the final days of the festive period, we want to advise you of our last shipping dates for delivery to be made by Christmas Eve.
The vast majority of your parcels will be delivered by Christmas Eve, if they are with us by 21 December, however, for parcels sent to selected postcodes where we currently have delays, the last shipping date will be 19 December.
You will be able to see this list of postcodes when you login to your MyDPD shipping platform.
Weather conditions continue to be a further challenge for our operation with severe weather experienced in parts of the UK this week. This will inevitably mean further delays for parcels. Wherever possible we will always attempt delivery and keep your customers updated on the status of their parcel if we have their contact details.
All our efforts remain focused on servicing our existing customers. We want to assure you that we have not been accepting new customers in this period and looking after your business remains our priority.
Thank you for your understanding and support in these extraordinary circumstances.
Seller_zLn3YOkGOaTxU
Just had an email from SS saying that it is because we are not eligible to offer premium shipping options (DPD delivered one parcel out of 15 late at the beginning of November and it has still not dropped off). However this is not a this is not listed as a premium shipping option, it is our standard service and on several items it is free. We are 5 days before the 21st so I don’t understand why it is being hidden now.
I can’t see any standard listings that are showing delivery before Christmas unless the are delivered by Amazon. Can anyone else?
