Hello,

I received an email on the 25th December asking to update information regarding account identity and was asked to resubmit a bank account which up until then was fine receiving disbursements. Since then, every time I have tried to initiate a disbursement, the funds go back into the account level reserve and no disbursement is made. I assumed this is because the account was still ‘awaiting verification’ which did say it can take up to 15 days. It has now passed 15 working days and he account is still saying ‘awaiting verification’ and I haven’t been able to receive ANY disbursements since Christmas. Contacted Seler support who said ‘they’re looking into it’ and have not been helpful at all. Please can someone help, case 10721508122

@Seller_mIRnuhdx7l5sN@Seller_TSXM2A5nxWSuH @Seller_pcsb5w54JugEA @Seller_iTgjdgiRqiPsn @Seller_Huz6FT08OxHAR@Seller_j9Bd91CW3ZVpr @Seller_DNQGSsdC7DccM @Seller_Huz6FT08OxHAR @Seller_iTgjdgiRqiPsn @Seller_XUNeUuvrQDpgP @Seller_gAhPNiLrkfTcr @Seller_hnDMgUKxMh1V4 @Seller_TSXM2A5nxWSuH @Seller_pcsb5w54JugEA

good afternoon Amazon selling partners and Amazon team

I have had not a single disbursement since starting this account as it has been held up due to kyc verification, legal identity verification and these matter caused me to pause my account for a month since I could no longer run a business with no disbursement for longer then 6 months and I have further provided all the information that is needed but still my payment verification has still not been approved nor processed and I've been kyc verified and still I haven't received a single disbursemt.

If anyone has any suggestions or if Amazon themselves could fix this issue It would be greatly appreciated

Thanks cut cost corner

I am a UK seller and have been trying to get a payout since October 2024, I have contacted amazon who don't know why this has happened as I haven't changed any bank details. In an effort to retrieve the £2140 in my account I downgraded from business to individual account. Can anyone help with this issue as I am lost on what I can do next.