Help needed with selling application for brand
Hi everyone!
We have been selling our own products for a couple of years now. However a few weeks ago Amazon made all of our listings inactive and we were told we had to submit invoices or a letter of authorisation.
The invoices that we have don’t meet their requirements, as they are over 180 days old, so I tried writing a letter of authorisation from us to ourselves heh.
The letter says something like:
We, X registered at X , as rights holder of X products, hereby authorise X to sell X products across the Amazon platform.
I also included our merchant token, product names and ASINs etc.
The letter got rejected, but I don’t know why, since Amazon won’t tell me. I also tried submitting the invoices that we have, but they didn’t get accepted either, as predicted.
Any advice please? What could be wrong with the letter I’m submitting?
Thank you.
0 replies
Seller_rGxU96BK6T914
As per your statement i understand that you are selling your own products. Can you please answer following questions…
- Product brand name is registered in your name?
- If products brand is some one else, than do you have selling rights?
- Did you check product design is patent protected by some one else?
- You are registered wit Amazon Individually or through legal entity?
- If you produce your own products, why invoices are 180 days old when even you have stock available for sale?
Above questions might help me to suggest you any solution.
