Help Needed: Brand Registry Application Rejected Due to Verification Issues

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
You are not a member of this group
user profile
Seller_CD5iStrCRBcMW
in group

Help Needed: Brand Registry Application Rejected Due to Verification Issues

Hi everyone,

I recently applied for Amazon Brand Registry, but my application was rejected. The reason given was:

"This decision was made since we could not verify the registered business name and business identifier (e.g., tax ID number or business ID number) provided by you at the time of submitting the Brand Registry enrollment form. If the name of the business owning the trademark is incorrectly updated on the USPTO website, please make sure you update the business information correctly on the USPTO website first before submitting your new Brand application. Brand Registry sources the business name from the USPTO website, and hence any incomplete or inaccurate information on the USPTO website associated with your trademark may negatively impact your application."

I have a sole proprietorship and possess an EIN, TM serial number, and TM submission form, but I'm confused about what specific things I need to check or verify from this information. Any advice or help would be greatly appreciated!

70 views
14 replies
Tags:Brand Registry
00
Reply
14 replies
user profile
Seller_CW0P5hgbsiqWX

Most likely, that is because the names/addresses do not match on all the documents sent, and to your Amazon account user name. If you are using your personal name and have a business name that is different, it helps if documents are names "YOUR NAME TA BUSINESS NAME. That way the reviewing Rep can literally see that you and your business are one in the same.

00
user profile
Seller_CD5iStrCRBcMW

I would appreciate any advice you can offer.

@Dougal_Amazon

@Jim_Amazon

@Sandy_Amazon

00
user profile
Seller_CD5iStrCRBcMW

Could you please provide some advice on this matter?

Existing case id: 15578931661

@Dougal_Amazon

@Jim_Amazon

@Sandy_Amazon

00
user profile
Jim_Amazon

@Seller_CD5iStrCRBcMW

I see you uploaded some documents to the appeal case but I wanted to see if you could attach any documentation you have with your tax number/EIN so I can take that to the team!

I've had some success when presenting those type of documents so please let me know.

-Jim

00
user profile
Seller_CD5iStrCRBcMW

yeah, Thank you @Jim_Amazon for the support.

10
Follow this discussion to be notified of new activity