Combined Seller Information - misleading my customers
How do I unlink my product information from the registered brand owner?
I am selling one of the SKU and they are selling 6 and their title says 6 x. Therefore my customers think they are getting 6 for the price of 1 and are complaining about it (quite rightly).
I have contacted Amazon and all they say is they will ask the brand owner to change it.
Is there anyway I can unlink the title of my listing from the brand owner?
0 replies
Seller_BS5lg2keRs2QO
If the listing was created as 6 then it should stay as 6 and you would need to remove your offer. That would mean you needing to create a new ASIN, though you may find you cannot create detail pages for that brand.
Was it always a 6, or have the brand updated the listing?
Whilst the situation is being resolved you should stop selling that product to prevent complaints.
