No signature needed for deliveries during COVID-19 pandemic

No signature possible for deliveries during COVID-19 pandemic however unscrupulous buyers falsely claiming non receipt and Amazon taking their side. Amazon deducts amount from our seller account without consultation. Who is making such decisions ? some call centre in a far away place. How does one complain to higher authority ??

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 No signature possible for deliveries during COVID-19 pandemic however unscrupulous buyers falsely claiming non receipt and Amazon taking their side. Amazon deducts amount from our seller account without consultation. Who is making such decisions ? some call centre in a far away place. How does one complain to higher authority ??
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 You cant.Either accept it,stop selling or built the fraud losses into your pricing.
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No signature needed for deliveries during COVID-19 pandemic

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