self-fulfillment privileges suspended
Amazon has suspended our self-fulfillment privileges because our store account was under a temporary review for less than 30 days. However, even after the 30-day period had passed, our self-fulfillment permissions have still not been restored. During this time, we have submitted legal appeal materials multiple times, but they were all rejected. All our orders are genuine, compliantly shipped, and come with valid tracking numbers. who can help us ???
8 replies
Levi_Dylan_Amazon
Hello @Seller_lZ0cO1lI5JLQV,
Thank you for posting concerns with your account here on the forums.
I see that after multiple appeals and an account review, your seller-fulfilled offers remain deactivated and you are seeking guidance with how to get this resolved. I am here to take a look and offer assistance in any way I can.
So that I can assist you the best, I will need to have additional details. Can you share the performance notification you received when the review period started? What information were you asked to submit in your appeals? What information have you submitted? If you have any associated case ID's to share, please include them here in this thread for us to review.
I look forward to learning more. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_08TZq9sOIaGvv
Which metric (HEALTH) did you not meet?
Seller_HHhavjuPW4mUK
We have faced a similar issue. Reports were made to Federal Trade Commission and Luxembourg Police. If any of you sellers have faced the same issue - collect all the proofs and evidence and automatic rejection email and if possible and open FTC and Luxembourg police complaints, since we were informed if more reports will be made - the more chances on Amazon will receive sanctions and fees for such scam behavior. Additionally, you should report the issue to Action Fraud UK and Financial Ombudsman Service UK
