Shipment delivered but not received by FC
Hello
I have 2 shipments delivered to Amazon FC in same consignment. One of them has been received while other is still not received and closed without receiving.
Even after raising a case, seller support asked for all proofs and now no response is coming from them on the case.
Shipment id: FBA15JKW31NQ not received.
Case id: 10718286792
Request a forum mod to please escalate and have it looked.
@Ezra_Amazon @Angie_Amazon @Julia_Amazon
6 replies
Seller_k2X0L9mVRT0pW
you haven’t tagged the mods correctly do they won’t see this post
Seller_ZVAz3d5lZuGid
As above reply, the tags need to be highlighted in blue. Start typing their name and select from dropdown.
Seller_6PW1CVw0E2fhO
My bad, in my browser it was not working. Now tagged from different browser.
@Ezra_Amazon@Angie_Amazon@Julia_Amazon
Julia_Amzn
Hello @Seller_6PW1CVw0E2fhO, thank you for reaching out! Is there any update on your case? What is the last communication you have received?
Cheers, Julia.
