Hundreds of listing vanished overnight

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_saK5Ah2SaNYjL

Hundreds of listing vanished overnight

Last night we lost over 200 listings.

I use a product called Bindwise, that tells me when there are any changes to listings. It also tells me about piggy backers, etc.

Between 2am-4am yesterday, hundreds of our listings got deleted. They all had one thing in common. They were all MFN listings that also had an FBA listing for the same product. The FBA listings are still there but have lost all the bullet points and descriptions.

When we list a new product, it’s always MFN. Once we have one or two sales we send a few into FBA and monitor it from there and send more as sales grow. So we lost all the descriptions, bullet points and finer details on the FBA listings too.

Bindwise shows that one by one, all the attributes were deleted, then the listings vanished. I have never seen anything like it. I’m still up after midnight making new MFN listings as many of these products are out of stock FBA due to restock limits.

We have no performance notifications, no removed listings. Our account health is perfect except for 94.5% VTR. Is this a system glitch? Has anyone seen this before?

126 views
3 replies
00
Reply
0 replies
user profile
Seller_CJ3QKEg6uaFAv

we have got the same situation. also lost lots of listings that deleted the detailed pages.

What is the problem? is it Amazon system problem?

00
user profile
Seller_saK5Ah2SaNYjL

I think it must be an Amazon system problem. The reason I asking is to find you if it has happened to anyone else before and how it was resolved.

00
user profile
Seller_saK5Ah2SaNYjL

I discovered yesterday, that all the vanished listings were also gone on all EU sites. No anwer from Amazon. No explanation as to why (now) close to 1,000 MFN listings were deleted and vanished. It’s taken me days to fix this and replace all the missing listings.

If it wasn’t for using Bindwise, I would never have known all these listings were deleted. It may have happened to you and you didn’t notice.

00
Follow this discussion to be notified of new activity