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Negative feedback from same buyer
205-9527681-6246765 case id 10410552912
205-8549277-4529169 case id 10409377832
205-8181060-7459538 case id 10409317422
205-2201548-3764347 case id 10408595802
Same buyer left 4 negative feedback in one day
please look into this
Ezra_Amazon Julia_Amazon Sarah_Amazon Winston_Amazon
16 replies
Seller_ZVAz3d5lZuGid
Your tags to the forum mods will not be seen - they need to be highlighted in blue, by starting to type their name and selecting from dropdown, ie. @Ezra_Amazon@Julia_Amazon@Sarah_Amzn @Winston_Amazon
Seller_MOz7ZVexwxPo2
@Ezra_Amazon @Julia_Amazon @Sarah_Amzn @Winston_Amazon
Seller_vtSzvxtW9StxE
What is the feedback and can see three forrum from you potentially on same issue. duplicate forrums may confuse others.
Seller_IQo80d99W2DzP
1 feedback was ok.
The other 3 are similar, so assume 4 orders from the same Buyer.
Have you messaged the Buyer, via Amazon?
Delivery issues, courier, can phone the Buyer, and the Buyer will often then resolve.
Does the Buyer address match Postcodes?
Did you use Buy Shipping?
Did you use 4 parcels, 1 per order, or put all in one?
Have you checked Postcodes and located the actual address, write maybe, signed for delivery to contact you.
JiAlex_Amazon
@Seller_MOz7ZVexwxPo2
In regard to this post, we notice this has already been asked on another forum. It's a policy violation to post your question more than one time. Please create one post per discussion so we do not duplicate investigation and escalation processes. Creating multiple posts may further delay and complicate the investigation.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
- JiAlex
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