Hi guys,

up until now we have not been checking our charges/fees etc from amazon to make sure all is ok but because profits seem to be slumping and we have not changed anything we thought we needed to get to the root of this and started checking.

We have uncovered so many anomalies its going to take a day and lots of messages to support to sort out.

Todays one is we have had an inventory reimbursement from fba for an amount of £2.45 , we don't sell anything so cheap so how have they come up with this figure.. ?

Selling lots of things on fba really is starting to drag us down due to not knowing what actually is happening with our stock and profits. We find it far more easy when we fulfill our own as we can fully keep track of it and also we hardly get returns on our own fulfillment

VTR will be measured on orders shipped through all shipping service providers and will no longer be limited to those that are integrated with Amazon to provide scan information.

How is that going to work then?? If the shipping carrier is not integrated with Amazon, how will Amazon know the tracking number is Valid? how will they know how it is tracked? do they now have access to every courier in the UK's tracking systems?? i remember when they first brought in the VTR and almost all of the courier companies told Amazon to Foxtrot Oscar when they wanted access to their in house tracking API's. This, like most of Amazons improving the customer experience so called improvments will be a fuster cluck and just serve to make things massively worse then they already are.

My listing ASIN: B0D8213Z5W use FBA 2 months ago, all normal and right.

But it lost buy box 3 days ago without reason. This ASIN get enough orders since it created, I am the brand seller, no other sellers sell it, and the account healthy is good.

I have asked seller support, all reply like a robot.

Pls help me. @Seller_XUNeUuvrQDpgP

Thanks.