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Akward high commision bill from Amazon which doesn't make sense.
Hello,
I have a questions regarding Merchant VAT invoice and Merchant VAT credit note? Can someone explain me the different between them?
Also, I checked Merchant VAT invoice and I can see that is 3x times higher than usually, even sales are order the same as in other months. Just for one month there is skyrocketing commission bill which doesn't make sense for me. Basically, I have sales in same amount every month, commission is the same all the time, but suddenly one month it's 3 times bigger than usually, I just want to understand how I can double check everything just to make sure calculations are correct.
Who I should I contact regarding this matter, so someone from Amazon can assist me with it?
4 replies
Seller_ZVAz3d5lZuGid
Not sure what you mean when you say 'commission' bill, but are you aware that ALL seller fees now have VAT added since 1st August ? The breakdown can be seen in your 'Payments' reports. I'll be honest, it is unlikely you'll get anyone from Seller Support (Help top right) to understand or help, but that would have to be your first point of contact.
Seller_76AUwmqvSyRIM
The invoice is what Amazon have charged you in fees.
The credit note is what Amazon have refunded you.
Invoice minus credit note equals what you have spent that month.
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