Product Listing not showing despite Amazon assurances to contrary

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Seller_4AW7HpHiEAskF

Product Listing not showing despite Amazon assurances to contrary

Has anyone else seen products disappear recently?

Amazon checker says B08Y7ZKMZM is active and buyable. I don’t think it is.

I simply can’t see it when I search as a customer. Wouldn’t be so bad if they had told me but we continued to advertised this item but my guess is the problem started yesterday. Since then its quieter than a graveyard at midnight in a ghost town, the day before was our best selling day this year.

Any ideas?

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8 replies
Tags:Advertising, Search
00
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user profile
Seller_4AW7HpHiEAskF
Most helpful replyThis reply was marked most helpful by the original poster.

WTF??? So after my best selling day someone or something decides to kill my product. Just mine not anyone else’s, not any of the other 10’s of similar products. They do this by mistake? They don’t inform me and they let me continue to advertise with out any hope of secondary sales.

Hell if I wasn’t so used to this kind of stunning disregard for sense or logic I would probably be upset. I might even think it’s a conspiracy. Unfortunately an artificial moron with programming that doesn’t learn by viewing other examples is all you need.

READ IT AND WEEP

"We understand you are concerned that the ASIN:B08Y7ZKMZM is not searchable.

We have checked the ASIN and see that it has been classified as an adult product and thus it is not searchable.

We would like to inform you that we have reviewed the case and we have contacted the concerned department to remove the adult classification, we are waiting for a response from our concerned department.

We are determined to obtain a speedy resolution in this matter.

Any updates on this matter will be conveyed to you, immediately.

We appreciate your continued patience in this case.

Thank you for selling with Amazon.

Snehaa M.
Amazon.co.uk Seller Support"

00
0 replies
user profile
Seller_BS5lg2keRs2QO

You’re both kind of right. The product is buyable, but only seems searchable if you search within beauty. The lack of search results and the fact your sales rank seems to have gone both suggest that the ASIN has lost the browse node.

Try the fix from this post:

00
user profile
Seller_4AW7HpHiEAskF
Most helpful replyThis reply was marked most helpful by the original poster.

WTF??? So after my best selling day someone or something decides to kill my product. Just mine not anyone else’s, not any of the other 10’s of similar products. They do this by mistake? They don’t inform me and they let me continue to advertise with out any hope of secondary sales.

Hell if I wasn’t so used to this kind of stunning disregard for sense or logic I would probably be upset. I might even think it’s a conspiracy. Unfortunately an artificial moron with programming that doesn’t learn by viewing other examples is all you need.

READ IT AND WEEP

"We understand you are concerned that the ASIN:B08Y7ZKMZM is not searchable.

We have checked the ASIN and see that it has been classified as an adult product and thus it is not searchable.

We would like to inform you that we have reviewed the case and we have contacted the concerned department to remove the adult classification, we are waiting for a response from our concerned department.

We are determined to obtain a speedy resolution in this matter.

Any updates on this matter will be conveyed to you, immediately.

We appreciate your continued patience in this case.

Thank you for selling with Amazon.

Snehaa M.
Amazon.co.uk Seller Support"

00
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