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Read onlyThis is a common tactic from Chinese sellers if you are listing on their listings, especially if it’s a fake brand.
Are you, even if the item is generic and identical in every way except the brand?
Report the message but I suggest you stop selling on that listing because they can and will seriously damage your account.
I assume they gave you an ASIN at some point which doesn't seem to be in that message.
Looking at your current listings all 3 seem to be problematic for you. One is a well known high street brand being sold under a private label brand, one is a brand being sold as generic and the third is a private label brand owned by a Chinese seller.
As per the other post, you really should only sell on listings where the brand showing on the page matches the product being sold and you have a valid invoice which also has the same brand.
I'm seeing this more and more and Amazon seem to do nothing about it, they are actively encouraging chinese sellers to use the platform, giving extra discounts but seem to be reluctant to take action when they follow practices that are against the policies. They use fake buying accounts that they pay international students to set up for them but they rarely get shut down as they value buyers above uk sellers.
witch product i am selling,that belongs to you?
This happened to me in the past, the best thing is to stop selling on whatever ASIN they are telling you to stop selling - they are ruthless, and although it is completely against amazon policies in every way what they are doing, Amazon seems to love chinese sellers and nothing will happen to them at all. So save your own account.
Would be good if any of the mods could give some answers as to how and why this is allowed to happen on the platform, as this isnt a one off, it happens to many sellers... Its fine to have brand exclusivity, and want someone to stop selling on a brand they dont belong to etc, but to threaten sellers in this way, stating 'hundreds of accounts' and threatening test buys to sabotage a seller account is just too much...
From experience, if you fight back, report or take no notice to see what happens, they follow through and seller support do absolutely nothing about the impact as it takes months to even get them to understand the issue in the first place. And if the damage is via feedback, you'll just get seller support saying they cant do anything and you have to use the automated removal tool (so no it wont get removed)...
@Winston_Amazon @Julia_Amazon@Sakura_Amazon_
I'd pull back the ASIN, then wait a few weeks to see who sells it again. Then I'd order a few of them and do the same to him.
Happened to me - reported it and guess what nothing happened - they placed 20 orders for very cheap products from me and a week later each product was reported as not delivered - can't beat chinese companies at this and Amazon not interested
<looks left and right>
Can't see a mod asking if you have raised a case? Case ID? Brand advice? Advice on how you should list and the issues with generic listings? Have you used ASIN, EAN, UPC? Have you checked with GS1 as to who is owner of said barcode?
1: No Answer <generic response - we don't wan't to engage on this topic/too damaging to comment/we make too much money to enforce the policy we police at leisure>
2: Our bots read your messages via seller centre and any mention of a 'trigger' and we are on it, don't worry. <we do not read the word 'kill' or 'review'. However if a UK seller placed a comment that included the word "review" - lookout for the microscope>
In the UK we refer to this as double policing.
@Winston_Amazon @Julia_Amazon@Sakura_Amazon_ Are you reading this at all?