POA accepted so what now?
Can anyone tell me please after I have received confirmation from amazon that my POA has been accepted does this mean then that the Intellectual Property complaint is removed from my Account health or does that just sit there.
I received the email from amazon on Wednesday to say that my plan of action was successful and I can continue selling on amazon but it still shows as at High risk with 1 complaint still there.
It was a warning I had to submit a POA but my account had still been active.
Thank you
0 replies
Seller_7VbclcPFFRTnc
Great news
Tbh I’m not sure but it should be removed if it’s been accepted
Unless they’re still saying it will only been removed with the retraction letter ?!
Has your account gone from at risk back to healthy ? And when did you get the message from amazon ?
Seller_AISbb4oU4C6bK
I got the message from amazon on Wednesday evening to say the POA had been accepted.
I wont get a retraction letter, had no help at all from the brand owner.
Still got below message in Account Health
Your account is at risk of deactivation
A critical event has occurred with your account that has caused it to be at risk of deactivation