Hi all, we tried two cards, non pre-paid, and with both we get stuck at the "invalid charge method" step:

NCID: AYGWA9BDIIZI1 ZCID: A2EK70BYXU0BZA PAID: A2K645B62CXGK2 MCID: A2EK70BYXU0BZA MKID: A1F83G8C2ARO7P When: Jul 16, 2024 10:51:56 AM

If we try and verify the cards, it seems to work:

But then, if I try to appeal to unblock the account, I'm back again to "invalid charge method".

Meanwhile, our account has been blocked and I can't appeal as the charge method is invalid.

The bank can't see anything on their end.

I already checked here and everything seems correct:

https://sellercentral.amazon.co.uk/help/hub/reference/GUQLF3C3HXXXERLC

Could you please help?

Cheers,

Pietro

We have the correct valid card which is working everywhere, and when added shows validated and working, but when login back or clicked on other tab , in it still showing you cannot access the account add a valid chaer method. Keep geting this, "Invalid Charge Method". However, the charge method is valid. This is ongoing for a while , amazon support unable to help despite sending few messages through the portal and opening cases multiple times. Does anyone know how to resolve this?

discussion. Just wondering if anyone can help me I've had my account restricted due to a invalid charge card but the card in question has been charged multiple time I have also changed the card and the same thing is still happening.