Seller account deactivated for dropshipping and seller code of conduct

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_LUbU8V3De4isw

Seller account deactivated for dropshipping and seller code of conduct

My account was recently deactivated due to dropshipping and seller code of conduct, here’s my concern, all of my orders were shipped using shipping bought through amazon, and all the units have been dispatched from 1 location what can i do to prove my innocence? total number of orders are 27 and all labels have been bought through the same i’ve got pictures of the box that was used to ship the units and i am a bit confused on my next step as amazon doesn’t tell me anything about the next steps.

528 views
167 replies
Tags:Account Health, Deactivated
10
Reply
user profile
Seller_tzfX0jBLBCmu2
Most helpful replyThis reply was marked most helpful by the original poster.

Since you do not have invoices you will need to focus on a continuous shipping location and proof of contract with a business that ships for you.

It may not be that Amazon has an issue with your shipper per se, but they are noting that the shipping origin of the items is not from where your business is located.

40
0 replies
user profile
Seller_alN2yMqnyCA4M

They absolutely tell you next steps-you have to write a POA. Is there an invoice in the packaging with your information on it? Are you shipping from a different location than the address on your account? Do the boxes have any other brand name on them?

60
user profile
Seller_T5Mv3ZCUSh7Zl

Post the original deactivation message (cut & paste). We will be happy to clear up any confusion.

40
user profile
Seller_dn7C3zOSYPPIw

Since you seem to be harping on a point of irrelevancy, please, regale us with the story of how you properly sourced your merchandise, along with the valid invoice you have submitted to Amazon?

90
user profile
Seller_3N7yVnTXPzLkL

Things that might trigger a suspension for this reason.

Retailer’s packaging.
Retailer’s packing slip on package
Retailer’s price labels on product.
Anything which opens to question whether you are seller of record.

What might be causing problems with your appeal?

Lack of invoices from authorized distributors or the manufacturer.
Retail receipts
Your so-called warehousing service has been associated with other Amazon sellers or retailers.
You have no proof you are selling from your own inventory,

You could be a saint, but if it walks like a duck …

It is easy for Amazon to conclude a seller quacks.

50
user profile
Seller_FwpA1naSVnywt

Some people call this two step drop shipping.

20
user profile
Seller_uIGXPpS2kOOX2

Explain how this works. I’m a bit curious. You purchased shipping from Amazon, sent the labels to your “dispatcher” and had them ship the products from their location?

Thanks

20
user profile
Seller_R8v4pETde93ty

Hello new sellers,

Dropshipping is not the way to get rich or make passive income. It provides 0 value to anyone involved. You’re better off getting a real job.

Good night.

40
user profile
Seller_pAySCaVFlzKzW

Have you tried to appeal on the basis that you were not violating dropshipping policy? What was the response? What youre doing is known as using a 3rd party logistics network(3PL) its basically FBA but through a different company than amazon. It is not against policy to outsource your fulfillment.
Try not to believe everything you read on the internet and do your own research. These guys see anything that slightly resembles dropshipping, or see dropshippers who follow policy get suspended and double down on the “you get what you deserve mentality” because they think theyre better than others by the way they choose to do business. Even if you arguably consider using a 3PL the same as dropshipping, its evident this seller was still abiding by dropshipping policy either way

10