Seller account deactivated for dropshipping and seller code of conduct
My account was recently deactivated due to dropshipping and seller code of conduct, here’s my concern, all of my orders were shipped using shipping bought through amazon, and all the units have been dispatched from 1 location what can i do to prove my innocence? total number of orders are 27 and all labels have been bought through the same i’ve got pictures of the box that was used to ship the units and i am a bit confused on my next step as amazon doesn’t tell me anything about the next steps.
Seller_tzfX0jBLBCmu2
Since you do not have invoices you will need to focus on a continuous shipping location and proof of contract with a business that ships for you.
It may not be that Amazon has an issue with your shipper per se, but they are noting that the shipping origin of the items is not from where your business is located.
167 replies
Seller_alN2yMqnyCA4M
They absolutely tell you next steps-you have to write a POA. Is there an invoice in the packaging with your information on it? Are you shipping from a different location than the address on your account? Do the boxes have any other brand name on them?
Seller_T5Mv3ZCUSh7Zl
Post the original deactivation message (cut & paste). We will be happy to clear up any confusion.
Seller_dn7C3zOSYPPIw
Since you seem to be harping on a point of irrelevancy, please, regale us with the story of how you properly sourced your merchandise, along with the valid invoice you have submitted to Amazon?
Seller_3N7yVnTXPzLkL
Things that might trigger a suspension for this reason.
Retailer’s packaging.
Retailer’s packing slip on package
Retailer’s price labels on product.
Anything which opens to question whether you are seller of record.
What might be causing problems with your appeal?
Lack of invoices from authorized distributors or the manufacturer.
Retail receipts
Your so-called warehousing service has been associated with other Amazon sellers or retailers.
You have no proof you are selling from your own inventory,
You could be a saint, but if it walks like a duck …
It is easy for Amazon to conclude a seller quacks.
Seller_FwpA1naSVnywt
Some people call this two step drop shipping.
