Have you experience like ?

I have health account problem from first of April and I tried to provide documents they asked me . I was having 3 child Asin Black ,Green and Orange they asked me 4 sided images and I was having parent Asin only. I provide them and they allowed me to sell it but it was stuck not showing on amazon catelog so I did not sell. for the 2 child Asin supplier sent me the Image and I sent it and they passed the whole Month of May by says we will respond you after 10 days then after 10 days they will respond me after 5 days and the same answer until now not only that they removed my goods to address I never provide and they do not want to reimbursement