I'm not able to reactivate.
13 replies
Levi_Dylan_Amazon
Hello @Seller_U96VH0WICbfVl,
Thank you for posting concerns you are experiencing with the Inform Consumers Act verification.
From what you shared, I see that despite your efforts to submit the required verification documents, your account remains deactivated and you are seeking guidance on your next steps to get this resolved. I am here to take a look and provide support however I can.
I have gone ahead and passed your information over to our partner teams for a review to be conducted. During this time, I suggest to monitor all notification you receive in case you are requested to send documents. I will also keep an eye on this with you and will let you know if I see any updates.
If you have any additional questions, please continue to utilize this thread. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
Levi_Dylan_Amazon
Hello @Seller_U96VH0WICbfVl,
I have heard back from the review team today. They confirmed that you are now able to edit the country in the drop-down menu. After that, please review the rest of the information to ensure it is correct and submit it for review. Please do this as soon as possible as it is time sensitive, and let me know once you have completed it.
I look forward to your reply!
LeviDylan